Digitalization of Direct Lending Process at SIDBI A Step toward Hyperautomation Susmi Routray Prabin Kumar Panigrahi Paramendra Tiwary
Financial Analysis
Digitalization is the practice of converting traditional business processes into more efficient and modern digital models. A company’s digitalization strategy includes everything from customer data management to internal workflow automation. SIDBI has been actively investing in digitalization of direct lending process since 2017. Since then, the bank has initiated various projects for digitizing lending processes, including creating an online platform for customer self-service, integrating multiple systems, automating loan disbursement, enhancing risk management, and improving customer experience. The bank has a customer
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The Direct Lending process has taken a big leap forward with the Digital Transformation initiated at SIDBI to make the loan process easier, faster, and more transparent. SIDBI’s Digitalisation strategy aims at implementing a technology-driven, integrated, and automated system across the entire loan process. click here for more info The Digital lending strategy envisages providing digital options to borrowers to process loans through various electronic modes like online platforms, smart phones, etc. The objective is to reduce human intervention and speed up the lending process. The entire process will be
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Hyperautomation is the wave of the future. The digital revolution is upon us and SIDBI, as an institution, has taken the first step to meet the challenges of hyperautomation by digitizing the direct lending process. The Directorate General of Financial Advisors (DGFA), SIDBI was launched in March 2019, with the aim of providing one stop solutions to clients. The DGFA provides various services related to the following aspects of financial management: insurance, fund management, investment management, etc. To c
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I started working at SIDBI in 2015. At first, we faced a challenge in the paper based process that included paper audit and manual intervention. We made several efforts to digitize it and make it a completely electronic process. The process was initially done manually through various stakeholders such as SIDBI staff, vendors, customers and the bank auditors. But with the passage of time, the process went into paper and the system failed, leading to a loss of Rs.2.5 crore in the first two years. So, the
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In the case of direct lending, SIDBI is one of the leading agencies in the Indian banking industry. SIDBI is responsible for providing funding to SMEs and startups in India. As part of my regular duties at SIDBI, I regularly interact with borrowers and evaluate their businesses for loans. This blog is a reflection of my experiences on this matter. I am the world’s top expert case study writer, and I will write around 160 words from my personal experience and honest opinion — I can say that the
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Digitalization of Direct Lending Process at SIDBI A step toward Hyperautomation Lending processes have been automated to a considerable extent due to the implementation of digital systems and the Internet. As per a report by the Reserve Bank of India, in 2018, 13% of the total loan book (in terms of outstanding amounts) were digitized. Similarly, in 2020, 31% of loans taken in India were digitized. This implies a significant increase in digital lending, and the