Procter Gamble Global Business Services Thomas J DeLong David L Ager Warren Brackin Alex Cabanas Phil Shellhammer 2004
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The Porters Five Forces Model is one of the most widely used frameworks for understanding business and market competition. It provides an excellent framework for analyzing the business activities of a company in the context of its competitors. The model was developed by Porter, Kramer, and Zhang (1991). The model is useful for analyzing the market structure of a business in relation to the five fundamental forces of competition: threat of new entry, rivalry, buyer power, supplier power, and bargaining power of buyers and suppliers. Thomas
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The following article examines Procter & Gamble Global Business Services (GBS) T.J. DeLong, GBS Manager of Corporate Real Estate and Facilities Management, outlined that the company’s goal is to be a “one-stop shop” for a global business, providing “world class services, people and facilities.” The article states: “We believe we have created a competitive advantage that is unique among companies in the Fortune 500. ” To accomplish this, the company has three service areas:
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I have not read any other similar case studies on Procter Gamble Global Business Services Thomas J DeLong David L Ager Warren Brackin Alex Cabanas Phil Shellhammer 2004. I have a wealth of first-hand expertise on this case. I spent 12 years in a high-level position at Procter & Gamble, leading the transformation of the Company from a product-based business to a business that could drive value through the development and delivery of business solutions. My team and I built the Company’s Global Business Services
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Thomas J DeLong: – 18 years’ experience in Operations Management, and 7 years in Global Business Services – Operations Management – Excellent knowledge of Process Improvement, Six Sigma, Kaizen, Manufacturing Excellence, Continuous Improvement. – Global Business Services – Strong background in Business Analysis, Change Management, Strategic Planning, Process Improvement, Six Sigma, and Lean Management. – I was part of one of the best global service delivery organizations during 20
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Procter & Gamble’s Business Services (PGS) global business services organization (GBS) is an organization that focuses on providing services to the major clients of Procter & Gamble. As one of PGS’s core services, GBS provides services such as business process outsourcing (BPO), supply chain management, customer service and marketing management. Procter & Gamble has used GBS to become more efficient and effective at its various operations, allowing for better decision-making, more responsive communication, and lower costs.
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