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  • People Transformation The UOB Way Ivy Kwan Linny Ng

    People Transformation The UOB Way Ivy Kwan Linny Ng

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    “The UOB Case Study – A Paradigm for Corporate Transformation in Asia: The United Overseas Bank Limited (UOB) is the biggest bank in Singapore. It has over 7,000 staff worldwide, including more than 1,300 in Singapore. In 1990, it embarked on its ‘Corporate Transformation’ journey, undertaken by the Singapore and Malacca offices. This corporate transformation was to be part of a global ‘re-alignment’ of the bank

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    Gone are the days when employees were mere numbers in an organization. They were no longer mere commodities to be traded as they could no longer perform. Nowadays, employees are seen as a vital asset that can enhance the value of the organization. This attitude is the hallmark of the People Transformation that is the core value in the People 2.0 culture of United Overseas Bank (UOB). Throughout the years, UOB has transformed itself into a people-centric bank, one that truly cares about its employees’ well-being

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    A few years back, I was an entry-level undergrad, fresh out of college, who was offered a full-time position by a high-tech company called UOB. Intrigued by the new work culture and exciting opportunities, I was eager to take the first step in the long journey. And I knew that this company, with its innovative technology, was the right fit for me, because I was interested in technology, and my future work would involve utilizing digital technology in various capacities. When I started work at UOB, I was

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    I started working at the University of Bon and Transformation as a student at the School of Business. The School had been reformed in the 1990s, with a new mission that was to serve the public and develop the people for the next generation. I witnessed first-hand how the reform had taken a great effect on my family and friends. The School had a distinct and holistic approach towards the transformation. It had an integrated system of human capital development, with an emphasis on developing people’s soft skills such as communication, leadership, collaboration and innov

  • Corporate Social Responsibility and Sustainability Domenec Mele

    Corporate Social Responsibility and Sustainability Domenec Mele

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    In recent years, corporate social responsibility (CSR) has become an essential element in many global enterprises. In a way, it is more than a corporate image that serves the company in making its stakeholders happy. CSR is a part of the management’s strategy in making it a responsible corporation. CSR is a business strategy that aims to make a significant impact on society by providing goods and services to people and environments (Agarwal et al., 2018). A well-planned CSR program can help an

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    Corporate Social Responsibility (CSR) and sustainability are the most prominent approaches by the businesses to address the global issues. It is a business strategy whereby companies seek to improve the economic, social, and environmental performance (Mullen, 2003). get redirected here The purpose of this strategy is to enhance the overall well-being of their stakeholders. The strategy is founded on three dimensions; economic, social, and environmental (Domenec, 2011). The CSR strategy is characterized by various dimensions that

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  • Decision Criteria for a Banker Luis VallsTaberners Case Guido Stein Teresa Garcia de Santos

    Decision Criteria for a Banker Luis VallsTaberners Case Guido Stein Teresa Garcia de Santos

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    A banker’s role is to manage a financial institution that helps customers to take better financial decisions. In this case study, a young banker, Luis Valls, was tasked to provide insight into decision criteria for a banker. He gathered information and analyzed multiple sources, and created the for decision making. In this report, the author describes the decision criteria, highlighting the factors and information that bankers consider when making financial decisions for their clients. The main reasons for using this are as follows: 1

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    I, the writer of this case study, have experienced the following three major milestones of a banker in deciding the best course for his clients. 1. Candidate Analysis In this phase, the banker had to carefully scrutinize each potential customer to gain his understanding of their problems, goals, and aspirations. He asked them all the right questions to identify their shortcomings, constraints, opportunities, and preferences, and how they might best benefit from the services of a banker. The banker then gathered all the

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    The bank is situated in the heart of the capital city, where many of the city’s residents depend on their daily banking requirements. However, there were issues regarding the banks’ performance, which led to decline in customer footfall, insecurity and also increased loan and deposit arrears. There was a lack of focus, which led to inefficiencies and a lack of profitability. The following analysis of the decision criteria would help the management determine the key factors influencing the bank’s performance, thus enabling the bank to streamline

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  • Netflix Inc Proving the Skeptics Wrong Sayan Chatterjee Wayne Barry Alexander Hopkins 2016

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    Netflix Inc is one of the most renowned and fast-growing media-on-demand services company. It provides services to viewers all around the world through a range of platforms. The company is valued at over US$26 billion and it has its footprints on multiple platforms including television, internet, and mobile. The company was established in 1997 and its success can be attributed to its unique business model. It has a library of more than 6,800 movies and TV series, which is available to

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    Netflix Inc is the world’s biggest online movie and TV streaming platform, offering millions of subscribers in 190 countries unlimited access to thousands of shows and movies. The company operates across 19 countries worldwide including the US, Canada, the UK, India, Germany, Spain, Portugal, Italy, and Japan and India. Netflix’s streaming platform is unique in terms of its high subscription prices, which start from $8.99 per month and up to $17.99 per month. It has also added

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  • Introduction to ActivityBased Costing Robert S Kaplan

    Introduction to ActivityBased Costing Robert S Kaplan

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  • The Quest for Legitimacy in Digital Disruption The Case of Uber A Gigi Teo SiewKien Sia

    The Quest for Legitimacy in Digital Disruption The Case of Uber A Gigi Teo SiewKien Sia

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  • Southwest Airlines1993 A James L Heskett Roger Hallowell 1993

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    In my past work as a customer-facing marketing manager, I struggled to ensure customer satisfaction and loyalty. The main reason was that we didn’t have a strategy to handle customer feedback effectively. My colleagues’ primary focus was on developing new products. As a result, our sales teams had to respond to customer inquiries after hours or on weekends, and this led to slow response times. navigate to this site It was frustrating and unsatisfactory for customers. To address this challenge, we implemented the Action Education CustomerFirst strategic change in our marketing department

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    This document presents the outline and plan for Action Education, a customer-first strategic change project in a Chinese corporation. Our proposed strategic change aims to increase customer experience and loyalty by offering highly personalized services and products through mobile apps and online communities. Action Education is a customer-first strategic change project aimed at increasing customer experience and loyalty for a Chinese corporation. Our proposal will outline the strategies we will implement and evaluate the results, and will present key messages and statistics that demonstrate the potential for this project to have a significant

    Case Study Analysis

    Action Education is a professional development consultancy service based in the UK. They provide training and development to schools to help them improve the quality of their teaching and learning. As part of a strategic change to improve their services, they decided to expand the training and support offer to schools outside of their usual client base. They decided to target secondary schools in the North East of England. The target schools have a higher level of SEN than the average school, but are also often in more deprived areas. This puts the schools in a difficult position, as they struggle to provide the

    Porters Model Analysis

    Innovation and improvement are driving the globalization, competitiveness and survival of many companies worldwide. Companies are now facing fierce competition, intensifying changes, rapid technological advancement and social trends. In order to achieve sustainable business growth and profitability, companies must develop agility, strategies and knowledge management. In response to the new situation, companies must undertake a change project by adopting the customer-oriented approach, adopting an innovation, strategy, process and organization model to improve strategic thinking, knowledge, skills, technology

    Alternatives

    In recent years, educational technology has gained wide recognition in recent years, which is a key direction in China. For a long time, the main way of learning has not changed, and the traditional system is not fit for modern educational needs. Today’s education has become more individualized, targeted, interactive and interactive. Based on the passage above, How does the author’s personal experience and honest opinion make the case for Action Education A CustomerFirst Strategic Change Yuanyuan Li Haifen Lin?